By Lee Pneh Jia Hui
Industrial training is a crucial part of an academic institution to expose its students to the working world. Existing knowledge and skills can be further developed during this particular period as the students will be tested in practical situations. An online webinar, therefore, was organised with the aim of preparing students for Industrial Training by Han Chiang College University’s (HCUC) School of Business and Management.
In the webinar, two students who recently underwent their industrial training were invited to share their personal experiences. Teh Yi Xin who did her industrial training at DHL Penang Logistic Hub and Nur Ain Fatihah Binti Saiffuddin from NSW Automation Sdn Bhd spoke enthusiastically of the entire process.
Both speakers shared with the audience the background of the respective companies and the application processes in securing a spot for industrial training. Their responsibilities as industrial trainees in their companies were explained to the audiences who were filled with immense curiosity.
About the responsibilities in the company, Ain who was assigned in the Human Resources (HR) department said preparing training materials for the participants and documentation were amongst her daily tasks. Although Teh did not have a consistent job scope, she was required to learn the whole process of receiving and delivering products to recipients.
At the beginning of the industrial training, Teh had to face her fear of answering customers’ phone calls enquiring about shipment problems. It was the supervisor’s assistance she received that helped improve her communication skills with customers.
“Similarly, I had a kind colleague who helped me whenever I was nervous when making an announcement in front of the employees. A kind colleague will comfort me when I’m nervous. People in this industry are very supportive,” Ain rejoiced.
Ain has an educational background in logistic management whereas her industrial training was in an HR department. She felt there were a lot of differences between the work and what she had learned before.
Teh who works in a field similar to her studies of logistics management, feels that her tertiary knowledge has been useful and helpful with her work. At the end of their sharing, Teh and Ain gave some tips to all the juniors about industrial training. They highlighted that positive thinking and willingness to learn are important in industrial training.
“Everyone is busy. If you want to learn something, you need to take the initiative to ask,” Ain quipped.